Privacy Policy
Last Updated: 27 August 2026
Optimum Rehabilitation Services is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
- Personal identification information: name, email address, phone number, postal address
- Health-related information: information relevant to rehabilitation needs, assessments, or therapy provided, where voluntarily shared with us or our affiliated professionals
- Professional information: qualifications, certifications, and work history submitted by occupational therapists and healthcare professionals seeking placement
- Technical information: IP address, browser type, device information, and website usage data collected via cookies and similar technologies
How We Use Your Information
- Provide, coordinate, and improve our rehabilitation services, staffing placements, and equipment/fabrication services
- Communicate with you regarding assessments, bookings, service requests, and inquiries
- Match qualified professionals with healthcare facilities and organizations
- Process orders for rehabilitation equipment, splints, and pressure garments
- Maintain records as required for healthcare and business compliance
- Improve our website and services
Sharing of Information
We do not sell your personal information. We may share information with:
- Healthcare facilities or organizations involved in a staffing placement, with appropriate consent
- Service providers who assist us in operating our business (e.g., IT support, payment processing)
- Regulatory or legal authorities where required by law
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for certain uses of your information
- Object to certain processing of your information
To exercise these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Where our services involve minors (e.g., pediatric rehabilitation support), information is collected and used only with appropriate parental or guardian consent, and solely for the purpose of providing care and services.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Optimum Rehabilitation Services
Email: info@optimumrehab.co.ke
Phone: +254 710 745598
Address: Mombasa CBD, Kenya